Contact us


We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, our support team is happy to assist you.

Customer Support

Email: aureviaskinsupport@gmail.com

We aim to respond to all inquiries within 24–48 business hours.

Need Help With?

  • Order status and tracking
  • Shipping questions
  • Product information
  • Returns and refunds
  • Damaged or incorrect items
  • General customer support

Before Contacting Us

To help us assist you faster, please include:

  • Your full name
  • Your order number (if applicable)
  • The email address used for your purchase
  • A brief description of your question or issue

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday & Sunday: Closed(but tend to reply )

Thank you for choosing Aurevia Lakerain Skin. We appreciate your trust and look forward to helping you achieve healthier, more radiant skin.